Installation, Maintenance & Servicing
What are the requisites for a proper Installation?
 The Genset should be placed in an open area/room which has sufficient cross ventilation. The neutral and body should be earthed/grounded separately. It should be placed on a level floor. The Genset should be protected from rain and dust.
Who does the installation?
 We offer Gensets Installation and Commissioning solutions for our complete range. The site may vary from a roof top to a basement installation. We have a large network of Authorized service network across the country. Please go through our network details on the website to get in touch to our service dealers.
What is the applicable warrantee for the genset?
 Our DG Sets are warranted for a period of 2 years / 2500 running hours. Batteries warranty is as per their respective manufacturer.
What spares should be stocked?
 Spare parts are readily available with our large network of service dealers all over India.
What is the general maintenance schedule?
 The Genset needs to be serviced at an interval of 3 months / 250 hrs.
Who does the servicing?
 The Company has a strong network of 148 dedicated Service Dealers, who are ready to provide prompt and efficient after - sale service to our esteemed clients. Please go through our service network details on the website to approach to your nearest Service dealer.
Do I get any free services?
 Yes, two Labour free services are provided for every new Genset. The cost of consumables shall however, be borne by customer.
|